CreateComfy LLC Privacy Policy.
Last updated: 3/15/2025
This Privacy Policy describes how CreateComfy LLC (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you
visit, use our services, or make a purchase from createcomfy.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For
purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another
individual whose information we have collected pursuant to this Privacy Policy.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory
reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out
below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply
with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our
users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term
“personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections
describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message
through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this
information, but doing so may prevent you from using or accessing these features.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our
behalf, such as:
- Companies that support our Site and Services, such as our e-commerce platform, hosting providers, and analytics tools.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your
payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you. - When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may
automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries,
and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of
the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the
section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you,
including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other
transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns, and exchanges and to enable
you to post reviews. - Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and
promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using
your personal information to better tailor the Services and advertising on our Site and other websites. - Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or
malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly
recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been
compromised, please contact us immediately. - Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our
legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
We intend to use cookies and other tracking technologies on our Site in the future. These may be used to analyze website traffic, improve user experience, and support targeted advertising. When cookies are enabled, we will notify you and provide the option to manage your cookie preferences in compliance with applicable laws. For details about the cookies we plan to implement to enhance your shopping experience, please refer to this Privacy Policy for updates.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such
circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, fulfillment and shipping).
- With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through
your use of social media widgets or login integrations, with your consent. - In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to
subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and
the rights of our users or others.
As our business has not yet launched, we have not disclosed personal information to any third parties. Once operational, we may share certain information with vendors and service providers as outlined in this Privacy Policy.
Categories of Personal Information We Collect
Once operational, we may collect the following types of personal information:
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as order information, shopping information and customer support information
- Internet or other similar network activity, such as Usage Data
How We May Share Personal Information
We may share your personal information with the following categories of third parties:
- Service Providers & Vendors – Companies that assist in operating our store, such as payment processors, shipping carriers, web hosting providers, and analytics services.
- Marketing & Business Partners – Platforms that help us advertise or improve our services.
- Legal & Security Compliance – If required by law, to prevent fraud, or to protect our rights and users.
Sensitive Information
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
Additionally, we do not “sell” or “share” personal information, as those terms are defined under applicable privacy laws.
We may share certain personal information for targeted advertising purposes. This includes data collected through tracking technologies, such as cookies or pixels, that allow our advertising partners to show relevant ads based on your interactions with our Site.
Categories of Shared Data:
- Identifiers (e.g., email, IP address)
- Commercial Information (e.g., purchase history)
- Internet Activity (e.g., browsing behavior)
Categories of Recipients: - Advertising and marketing partners (e.g., social media platforms, analytics providers)
We may collect personal information that you voluntarily provide, such as your age or interests, to enhance your experience on our Site. This information helps us offer relevant content, recommendations, and services. However, we do not analyze or infer additional characteristics beyond what you provide directly.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have
access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you
make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us,
you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or
security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or
semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services
and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself,
imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent
or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law)
personal information of individuals under 16 years of age.
If you are a parent or guardian and believe your child has provided us with personal information, you may contact us at support@createcomfy.com to request its deletion.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you
send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential
information to us.
We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy, or as required by law. The retention period depends on factors such as:
- The length of time you have an account with us.
- Legal and tax obligations (e.g., retaining transaction data for financial audits).
- Security, fraud prevention, and dispute resolution needs.
After the retention period, we securely delete or anonymize your information.
How to Contact Us
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
📧 support@createcomfy.com